Privacy Policy

Who we are

Kayana Petroleum L.L.C., Str. Zef Jubani, Nr.5, 10000 Prishtine, Republic of Kosovo, is responsible for the personal data collected through this website.

What we collect

When you submit an enquiry we collect the details you provide: your name, company, email address, phone number, your role (buyer, seller or broker), your area of interest and your message.

If you use the AI enquiry assistant, the requirements you type are sent to an AI service to draft your message. That text is not used to identify you.

How we use it

We use your information only to respond to your enquiry, carry out due diligence and KYC where a transaction proceeds, and keep a record of our business correspondence. We do not sell your data or use it for unrelated marketing.

Legal basis

We process your data to take steps at your request before entering into a contract, to meet legal and compliance obligations (including anti-money-laundering checks), and in our legitimate interest in running our business.

Sharing

Your data is stored with our secure hosting and database providers. We share it with counterparties, banks or inspection companies only when needed to progress a transaction you have asked us to pursue, or when required by law.

How long we keep it

Enquiries that do not lead to a transaction are kept for up to 24 months. Transaction and KYC records are kept for as long as the law requires.

Your rights

You may ask to access, correct or delete your personal data, or object to how we use it, by emailing info@kayanapetroleum.net. We will reply within 30 days.

Cookies

This website uses only the cookies and storage needed for it to work. We do not use advertising trackers.

Changes

We may update this policy from time to time. The latest version is always published on this page.